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Click on the questions below to reveal the answers.

Do you give or sell customer information to third parties?

Never. We value your business and respect your privacy. Please see our privacy policy for details.

Do you accept PayPal?

No. PayPal will not process payments for firearms, firearm parts or ammunition.

Why must I ship my AR lower to an FFL dealer?

Because the federal government says you must.But if we find reasons enough it can be shipped directly to your home address

Where do I purchase products?

All non-FFL items can be purchased through our website. All firearms can be purchased through FFL Dealers. Use the Dealer Locator found on our website to locate FFL Dealers near you. Any Dealer can order our products from one of the many distributors that buy our products.

Where can I find prices for your firearms?

The Manufacturer’s Suggested Retail Price (MSRP) is listed for each product on our website. If you are an FFL Dealer and wish to inquire about Dealer Pricing, please call Customer Service at 937-835-5000, Mon-Fri 9am-4pm (EST) or email: info@ifatactiical.com.

Can I purchase firearms directly from your facility?

No, we do not sell to the general public. However, if you are an FFL Dealer or Distributor and wish to buy our product, please call Customer Service at 937-835-5000, Mon-Fri 9am-4pm (EST) or email: info@ifatactiical.com to connect with a sales representative.

Can I shoot mini shells in my Honcho firearm?

No. Serious damage to the firearm and/or persons may occur if mini shells are used in Honcho firearms.

What ammo is best for my firearm?

We recommend using factory ammunition from a quality manufacturer. Using reloads or substandard ammo will void your factory warranty.

Will aftermarket parts and accessories fit your firearms?

While many aftermarket parts and accessories will fit our firearms, we cannot guarantee they will. Please contact the manufacturer of the aftermarket part or accessory to ensure proper fitment.

I did not receive my order confirmation email. Did my order go through?

Most likely, yes. Please allow several minutes for your confirmation email to arrive and also check your spam folder. Please contact customer service if you need to have your order confirmation email sent again.

The tracking link in my shipment confirmation email didn't work.

It can take up to 24 hours from the time an order ships for the tracking link to become active. Please check again at least 24 hours after you received your shipment confirmation. If it doesn’t doesn’t work, please contact customer service.

What is an FFL?

n FFL is a Federal Firearm License. enchantmen twholesales is a holder of this license and therefore able to transfer your firearm to you after purchase.

How do I buy a gun online?

It’s simple, but there are a few very important things to keep in mind. Please read our How to Buy a Gun Online guide for a simple explanation of the process.

How long will it take to receive my order if I ordered online or over the phone?

We make an effort to ship your order as fast as possible. Our standard processing time is 7-10 business days. Standard shipping times will vary based on location. If there is a problem/delay with your order we will contact you as soon as possible.

There is a problem with one of my accessories/parts, what should I do?

For assistance, please call Customer Service at 000-000-0000, Mon-Fri 9am-4pm (EST).

How do I contact Customer Service and what are your hours?

You can contact Customer Service at 937-835-5000, Mon-Fri 9am-4pm (EST) or email: info@ifatactiical.com. We are not open to the public and do not have a store front. We are closed on New Year’s Day, Easter Monday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve after 11am & Christmas Day.

Where can I purchase accessories and parts for your products?

Accessories and Parts can be purchased directly from our website and through Dealers. If you cannot find a part on our website this does not mean it cannot be purchased. Some parts are currently in the process of being updated. For assistance, please call Customer Service at 937-835-5000, Mon-Fri 9am-4pm (EST) or email: info@ifatactiical.com.

I need to order a part but do not see it on your webpage.

Some parts on our website are in the process of being updated. For assistance, please call Customer Service at 000-000-0000, Mon-Fri 9am-4pm (EST) or email: info@ifatactiical.com.

Some parts on your website say FFL Required. How do I purchase them?

Parts such as frames and slides are not offered for sale. Some other parts are sold to FFL holders only. Parts that are listed as FFL Required can only be purchased from an FFL license holder per company policy. Most of these are parts that require a gunsmith to ensure proper fitment. Please use our Dealer Locator to find an FFL license holder near you to order the part.

Will the product I purchase look exactly as pictured on the website?

In keeping with our policy of constant refinement, we reserve the right to make product changes at any time without prior notice.

If I send my firearm in for repair, how long will it take?

Warranty repair turnaround time is 2 weeks but could take longer if we need to order parts and/or have other issues. Items sent for accuracy testing are 4-8 weeks. If the repair will take longer than estimated, you will be contacted. Shipping times will vary based on location.

The pending charge on my card has dropped off. Is my order okay?

Yes. The original charge was only an authorization to ensure that your payment method could be charged for the amount of your order. That authorization normally drops off after about three days. When your order ships, a new charge will appear on your card.

My order still says "processing". What does that mean?

It means your order has been received but has not yet been shipped.

Can I buy a gun and ammo at the same time, on the same order?

yES. Gun and ammunition orders can  be placed at same time with us .

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